Self Boarding?
Continental Airlines has confirmed it’s testing a self boarding procedure at Houston Intercontinental Airport. In other words, instead of having an airline employee scan your boarding pass and then allow you to board the plane, you’ll have to do it yourself.
That’s the gist of a story today in USA Today. The paper writes, “The Transportation Security Administration, which is in charge of air security, “determined it does not impact the security of the traveling public,” says Greg Soule, a TSA spokesman, adding all passengers are screened at airport checkpoints prior to arriving at boarding gates.”
Read the rest of the story here.
Tags: Customer Service
